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SuperProfile Community Guidelines

Updated over 2 months ago

At SuperProfile, we’re committed to building a safe, trustworthy, and empowering space for creators and their audiences. These guidelines outline what is and isn’t allowed across all forms of content, including product listings, descriptions, preview images, and external links.

We aim to protect our community while supporting a diverse range of creators and ideas.

High-Risk or Prohibited Products

Based on restrictions from our payment partners and our internal policies, certain product types are not allowed on SuperProfile due to a higher risk of fraud, chargebacks, or regulatory issues. Here are examples of prohibited or restricted items:

  • Jewellery (e.g., gold, silver, diamonds)

  • Pornographic content

  • Services delivered outside SuperProfile

  • Digital products without resale rights

  • Food, medical, skincare, or beauty products

  • Products involving animal cruelty

  • Gift cards of any kind

  • Physical goods without a clear order fulfilment mechanism

⚠️ Selling these may result in account suspension or denied payouts.

What Happens If You Violate the Guidelines?

Violating our guidelines is a breach of SuperProfile’s Terms of Service and may lead to content removal, account restrictions, or permanent suspension, depending on the nature and frequency of the violation.

Here’s how we typically handle violations:

  • First Violation:

    • The product will be removed

    • Your account remains active

  • Second Violation:

    • You will receive a 2-week notice

    • Remaining sales will be paid out

    • Your account will be permanently suspended

Unsure Why Your Account Was Flagged?

If your content or account has been suspended and you're unsure why, reach out to us at [email protected] and include the following -

  • A brief description of your product or service

  • A screenshot or sample of the content in question (if available)

Let’s build a platform where creators thrive and customers trust what they see. Thanks for being part of SuperProfile!

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